Membership – Terms & Conditions
Please read these Terms and conditions carefully and keep them in a safe place as any use of your Membership is subject to these Terms and Conditions.
The Terms & Conditions of our membership insurance cover are set out in separate insurance documents.
Useful contact information:
Northern Ireland Office:
64a Dows Road
T: 028 9263 9911
Republic of Ireland Office:
Courtlough Shooting Grounds
Balbriggan, Co Dublin
T: 01 690 3610
Compliments and Complaints
If you wish to register a compliment or complaint you have about your Countryside Alliance Ireland membership, you can do so in writing or by phone. We welcome your feedback as it provides us with the opportunity to improve our services.
Please contact the Membership Team – contact details as above.
For all membership categories, your membership and insurance is only active if we have received valid payment details from you and the personal details you provide us are correct. Please ensure you keep us notified of any changes to your email address and contact details.
For the following membership categories, please note:
Concessionary Membership – Your eligibility for this membership category is dependent on your being a country sports employee, in the age category of 17 – 24 or 65+ or unwaged. If this is not the case your membership and insurance may not be valid. You may be asked to provide proof to avail of the concessionary category of membership.
Joint Memberships – Where you give us information on behalf of someone else, you confirm that you have provided them with the information set out in these terms and conditions and that they have not objected to such use of their personal information.
Group Membership – Where you give us information on behalf of someone else, you confirm that you have provided them with the information set out in these terms and conditions and that they have not objected to such use of their personal information.
If you are joining Countryside Alliance Ireland online, you will become a member as soon as we receive the automated confirmation, assuming all the details you have given us are correct and we are able to take payment from your bank account. Please make sure that you print this page for your records.
Joining by Phone, post or face to face
If you are joining Countryside Alliance Ireland by phone, post or face to face, you will become a member on the date we receive your application details, assuming all the details you have given us are correct and we are able to take payment from your bank account.
We reserve the right not to accept or process your membership request for any reason. All orders are subject to validation checks and authorisation by your bank or credit card issuer.
Your Countryside Alliance Ireland membership will provide you with a variety of member benefits. You can keep up to date with the benefits currently on offer by checking our website regularly.
We reserve the right to change or withdraw these member benefits at any time. Member benefits may be subject to an external provider’s terms and conditions, we do not accept liability for any loss or damage suffered as a result of any faults, errors or omission in the provision of these goods or services.
Cancellation of Membership
You may cancel your membership by writing to us, by phone or by email. If you wish to cancel your membership within 14 days of the date of purchase of your membership, provided you have not taken advantage of any member benefits or claimed on the insurance included with your membership, you will receive a refund of the membership premium less an administration fee. NB No refund will be issued until you return your membership card to CAI.
If you wish to cancel after 14 days of the date of purchase of your membership, cancellation will take effect when it is processed by CAI staff and only upon return of the membership card that was issued to you. Cancellation will be subject to an administration fee.
Countryside Alliance Ireland may cancel your Membership if your Membership premium or other related charge is overdue.
Changes to Terms and Conditions
Countryside Alliance Ireland is entitled to change the Terms and Conditions at any time provided we have given you reasonable notice of these changes. Changes will take effect at the next payment date unless you are notified otherwise.
Changes to your Personal Details
Please ensure that you notify Countryside Alliance Ireland of any changes to your name, address or email address immediately. Please note that if you pay by Direct Debit and your account details change, please ensure any changes are passed on to us to help continue to provide the services you have requested.
Use of your Personal Information
Countryside Alliance Ireland recognise that your privacy is important and is committed to protecting it. We will always use every reasonable effort to ensure sufficient protections are in place to safeguard your personal information.
We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance reasons.
We will not pass, disclose, rent or sell your personal information to any third party without your prior consent.
We have a Data Protection Policy and strict internal procedures designed to protect your personal information from unauthorised access, improper use, alteration, unintended destruction or other loss. You have the right, by written request to a copy of any personal data (as defined in the Data Protection Act 1998/Data Protection Act 2018) which we hold about you.
Enforcement of Terms and Conditions
Failure to enforce or non-reliance on any of these Terms and Conditions by Countryside Alliance Ireland will not prevent Countryside Alliance Ireland from subsequently relying on or enforcing them.